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The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone  Cover Image Book Book

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone

Dowd, Ryan (author.).

Record details

  • ISBN: 0838916260 (paperback)
  • ISBN: 9780838916261 (paperback)
  • ISBN: 9780838916261 : PAP
  • ISBN: 0838916260 : PAP
  • Physical Description: xv, 248 pages : illustrations ; 26 cm
    print
  • Publisher: Chicago : ALA Editions, 2018.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness.
Summary, etc.: "Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--
Language Note:
Text in English.
Subject: Libraries and the homeless United States
Libraries and community
Homelessness United States
Public services (Libraries)
Homeless persons Services for

Available copies

  • 9 of 9 copies available at Bibliomation. (Show)
  • 1 of 1 copy available at Terryville Public Library.

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  • 0 current holds with 9 total copies.
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Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Terryville Public Library 021.2 DOW (Text) 34028154941059 Adult Nonfiction Available -

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