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The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone  Cover Image Book Book

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.

Dowd, Ryan, (author.).

Record details

  • ISBN: 0838916260 : PAP
  • ISBN: 9780838916261 : PAP
  • ISBN: 9780838916261 (paperback)
  • ISBN: 0838916260 (paperback)
  • Physical Description: xv, 248 pages : illustrations ; 26 cm
  • Publisher: Chicago : ALA Editions, 2018.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Introduction: Who am I? Who are you? -- Homelessness and empathy -- Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Empathy-driven enforcement -- Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Special situations -- Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Beyond problem-solving -- Advice for managers and leaders -- How best to help homeless patrons -- The end of homelessness.
Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness.
Summary, etc.:
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"-- Provided by publisher.
Language Note:
Text in English.
Subject: Libraries and the homeless > United States.
Libraries and community.
Homelessness > United States.
Public services (Libraries)
Homeless persons > Services for.

Available copies

  • 9 of 9 copies available at Bibliomation.
  • 1 of 1 copy available at Terryville Public Library. (Show)

Holds

  • 0 current holds with 9 total copies.
Sort by distance from:
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Terryville Public Library 021.2 DOW (Text) 34028154941059 Adult Nonfiction Available -
Beardsley & Memorial Library - Winsted 021.2 DOWD (Text) 33750000075560 Makerspace Available -
Burroughs-Saden Main - Bridgeport 025.5 DOWD (Text) 34000081346199 Adult New Nonfiction Available -
Burroughs-Saden Main - Bridgeport PC025.5 DOWD (Text) 34000081346181 Professional Available -
C.H. Booth Library - Newtown PROF DEV REF 025.508 DOW (Text) 34014141712217 Reference Desk Available -
Killingly Library PROF REF 025.5086 Dow (Text) 34040155282987 Professional Reference Available -
Milford Public Library 025.508 D (Text) 34013144071670 Adult Reference Available -
North Branch - Bridgeport R025.5086942 DOWD (Text) 34000081367658 Adult Reference Available -
Putnam Public Library R 362.58 DOW (Text) 33610141468881 Office Available -
Silas Bronson Library - Waterbury STAFF R 025.508 DOW (Text) 34005142531895 Staff Reference Available -


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